FAQs

Frequently Asked Questions

How do I tell HMRC that I have no P11Ds to report?
From 2014-15 there is no longer a requirement to submit the final declaration prior to submitting the final FPS for the tax year, and you are no longer able...
Thu, 28 Apr, 2016 at 9:52 AM
How do I delete existing benefits allocated to employees.
You can remove all existing benefit records for a particular benefit type/category by  Selecting the Employer Selecting Benefits Profile for the Employ...
Thu, 21 Nov, 2019 at 9:55 AM
How do I delete old tax year information I no longer want to keep. (GDPR)
Use the following steps to remove the old tax year information that you require. There are a few steps involve in this but it generally falls into 2 cat...
Fri, 13 Sep, 2019 at 12:34 PM
How can I add 2 company car records for the same period
Q. I have an employee that needs we need to assign two cars to them as they have access to both for a period of time. The P11D Organiser reports that the...
Thu, 27 Jun, 2019 at 11:27 AM
OLE Error 1426 after 2018 update
On some older installations where the P11D Organiser has been in place for a while, this error may occur after an update to the 2018 version of the software...
Wed, 27 Jun, 2018 at 12:18 PM
How do I change the logo displayed in the reports to my company logo?
*** NOTE *** We suggest you use a JPG/JPEG or BMP file for this - PNG files can cause sizing issues depending on their bit-depth. 1. Select the Employ...
Thu, 13 May, 2021 at 2:33 PM
Statement on GDPR / Data Protection (Locally Installed Version)
The P11D Organiser is a 'software only' package that is installed locally behind your own firewall(s), and on systems/servers that are pro...
Fri, 13 Sep, 2019 at 12:33 PM
Activation not working - SOAP error / Communication Error
A SOAP error is likely down to the communication settings, which are not allowing your software to communicate from the product to the licensing server (www...
Thu, 22 Jul, 2021 at 12:13 PM
What do I need to do to prepare my PC ready for using the ActiveX version of the Hosted P11D Organiser system.
Introduction The hosted version of the P11D Organiser provided with ActiveX has a few basic requirements of the PC which will be accessing the software. Th...
Thu, 30 Apr, 2020 at 10:43 AM
Configuring the P11D Organiser for Office 365
When using the P11D Organiser with Office 365, there are two ways of configuring the email options: Using the Microsoft SMTP server Using the local clien...
Thu, 28 May, 2020 at 3:13 PM