FAQs

Frequently Asked Questions

How do I delete old tax year information I no longer want to keep. (GDPR)
Use the following steps to remove the old tax year information that you require. There are a few steps involve in this but it generally falls into 2 cat...
Fri, 13 Sep, 2019 at 12:34 PM
How can I add 2 company car records for the same period
Q. I have an employee that needs we need to assign two cars to them as they have access to both for a period of time. The P11D Organiser reports that the...
Thu, 27 Jun, 2019 at 11:27 AM
How do I change the logo displayed in the reports to my company logo?
*** NOTE *** We suggest you use a JPG/JPEG or BMP file for this - PNG files can cause sizing issues depending on their bit-depth. 1. Select the Employ...
Thu, 13 May, 2021 at 2:33 PM
Statement on GDPR / Data Protection (Locally Installed Version)
The P11D Organiser is a 'software only' package that is installed locally behind your own firewall(s), and on systems/servers that are pro...
Fri, 13 Sep, 2019 at 12:33 PM
Activation not working - SOAP error / Communication Error
A SOAP error is likely down to the communication settings, which are not allowing your software to communicate from the product to the licensing server (www...
Thu, 22 Jul, 2021 at 12:13 PM
Configuring the P11D Organiser for Office 365
When using the P11D Organiser with Office 365, there are two ways of configuring the email options: Using the Microsoft SMTP server Using the local clien...
Wed, 8 Jun, 2022 at 12:20 PM
Can I stop the annoying Allow Access button when emailing via Outlook
This can be resolved through Outlook's Trust Center Trust Center Settings Since Outlook 2007, no security prompts will be shown when...
Tue, 24 May, 2016 at 10:58 AM
How do I check how many P11Ds I need on my licence?
To check how many employees with benefits you have in your system first navigate to the 'Setup Filter' option from the main toolbar: T...
Thu, 6 Jan, 2022 at 3:22 PM
Is a Hybrid car electric, petrol, or diesel
If a vehicle you are entering into the P11D Organiser is a hybrid car, it needs to be treated as either Hybrid Petrol or Hybrid Diesel cars for this purpose...
Tue, 21 Apr, 2020 at 12:00 PM
If I decide to no longer licence the software to use, how can I export my historical P11Ds and data?
Data Export The P11D Organiser system is licensed to allow access for a specific licence period and will deny access after this point. Should you wish t...
Wed, 22 Apr, 2020 at 4:42 PM