FAQs

Frequently Asked Questions

Importing data - What fields of data are available to import
Introduction to Importing Data This document is designed to help you through the importing process when working with the P11D Organiser. Although the sof...
Wed, 20 Jun, 2018 at 9:50 AM
How do I prepare and list the employees with benefits that I need to email
Introduction The system will generate individually addressed emails, and attach a PDF version of the selected report created by the system using the P...
Thu, 12 Apr, 2018 at 10:10 AM
I have submitted P11Ds to HMRC – what can I do to amend my P11D return?
If you have completed your submission to HMRC (whether using FBI, EEC or paper forms) and you realise that there were errors or omissions in the...
Tue, 31 Jul, 2018 at 10:46 AM
My reporting/printing has stopped working
Although the P11D Organiser works well with Windows 10, we have had reports of the print driver failing after an upgrade from an earlier version of Windo...
Wed, 27 Jun, 2018 at 7:56 PM
Optional Remuneration Arrangements (OpRA) settings for company car records
The P11D Organiser has been updated to accommodate the new Optional Remuneration Arrangements (OpRA) legislation. Have a look at this video for a quick ...
Thu, 13 Dec, 2018 at 10:40 AM
Crypto Service Provider is not installed or not functioning properly on Windows 10
Answer: Check and Restore Default Startup Type for Cryptographic Services Note. Make sure that the cryptsvc.dll file exists in the %WinDir%\system...
Wed, 28 Sep, 2016 at 3:09 PM
HMRC Filing Government Gateway - Managing submission errors
The P11D Organiser produces .XML files which are submitted to the HMRC Government Gateway as end of year submissions and mid-year P46(car) submissions. As ...
Thu, 7 Sep, 2017 at 10:14 AM
FBI Gateway submission problems, What does Authentication error Failure The supplied user credentials failed validation for the requested service mean?
Using the system's end of year or P46(car) File by Internet (FBI) functionality, the P11D Organiser will need to use your Government Gateway username a...
Mon, 10 Apr, 2017 at 11:34 AM
How do I change my password / I have forgotten my password
Each user on the system has their own unique username and password. You can change your own password by selecting ‘Change Password’ option from the ‘File’ m...
Tue, 17 Apr, 2018 at 4:39 PM
How do I check that communications are working correctly on my software.
The P11D Organiser provides functionality to test communication settings/access restrictions so that users can check that communication channels are correct...
Wed, 30 May, 2018 at 11:20 AM