Other Useful Documents and Guides

Illustration of how to deal with Emergency Vehicles
Certain public bodies manage the reporting requirements for their employees being provided an emergency vehicle in the performance of their duties (e.g....
Tue, 28 Jan, 2020 at 2:11 PM
HMRC Gateway - Online Filing Error Codes
Below is a list of common online filing error codes and the HMRC recommended solutions : Error Code Error Mandatory / Optional / Conditional Solution 100...
Tue, 2 Jun, 2020 at 3:42 PM
Audit Trail after EOY submission to the HMRC Government Gateway has been made
The system does not have a full audit trail of every change made to the system records but it does have functionality to view a list of employees who'...
Wed, 12 Apr, 2017 at 4:08 PM
Allowing the P11DOrganiser through AppLocker
How to recognise when the P11D Organiser software has been blocked via AppLocker There may be circumstances where the P11D Organiser is being blocked vi...
Tue, 29 Oct, 2019 at 9:39 AM
Anti Virus products affecting the P11D Organiser
Overview: There are some instances where antivirus (AV) products can cause the P11D Organiser to not work as expected or cause false positives - this is...
Thu, 18 Jun, 2020 at 4:18 PM
How Does the SaaS/Hosted Solution Work?
The following is a very brief 'technical' description of how the P11D Organiser works in our SaaS/Hosted provision. Users of the system log in...
Mon, 24 Feb, 2020 at 12:13 PM
Error accessing printer spooler
If you get an error regarding the printer spooler, such as: Error No 1957: Error accessing the printer spooler it could mean that the printer spooli...
Mon, 2 Mar, 2020 at 10:43 AM
Installer Hanging on RDS server
When running the Workstation Installer on an RDS (Remote Desktop Services) server, the installer may hang halfway through and never complete (see screenshot...
Tue, 21 Apr, 2020 at 11:31 AM
Enabling .NET Framework 3.5
Open Control Panel Go to Turn Windows Features on or off (Requires admin rights/credentials) On the next screen tick the box .NET Framework 3.5  ...
Thu, 28 May, 2020 at 3:13 PM
This App can't run on your PC
In rare circumstances you may see the following message (or with slightly different variations): Now, there can be various causes for this, and it ...
Wed, 24 Jun, 2020 at 4:45 PM