Other Useful Documents and Guides

HMRC Gateway - Online Filing Error Codes
Below is a list of common online filing error codes and the HMRC recommended solutions : Error CodeErrorMandatory / Optional / ConditionalSolution 1000 ...
Wed, 27 Mar, 2024 at 12:12 PM
Audit Trail after EOY submission to the HMRC Government Gateway has been made
The system does not have a full audit trail of every change made to the system records but it does have functionality to view a list of employees who's...
Fri, 1 Sep, 2023 at 2:18 PM
Allowing the P11DOrganiser through AppLocker
How to recognise when the P11D Organiser software has been blocked via AppLocker There may be circumstances where the P11D Organiser is being blocked vi...
Tue, 29 Oct, 2019 at 9:39 AM
Anti Virus products affecting the P11D Organiser
Overview: There are some instances where antivirus (AV) products can cause the P11D Organiser to not work as expected or cause false positives - this is...
Thu, 18 Jun, 2020 at 4:18 PM
Error accessing printer spooler
If you get an error regarding the printer spooler, such as: Error No 1957: Error accessing the printer spooler it could mean that the printer spooli...
Mon, 2 Mar, 2020 at 10:43 AM
Installer Hanging on RDS server
When running the Workstation Installer on an RDS (Remote Desktop Services) server, the installer may hang halfway through and never complete (see screenshot...
Tue, 21 Apr, 2020 at 11:31 AM
Enabling .NET Framework 3.5
Open Control Panel Go to Turn Windows Features on or off (Requires admin rights/credentials) On the next screen tick the box .NET Framework 3.5  ...
Thu, 28 May, 2020 at 3:13 PM
This App can't run on your PC
In rare circumstances you may see the following message (or with slightly different variations): Now, there can be various causes for this, and it ...
Thu, 8 Jul, 2021 at 12:07 PM
How to update all employee email addresses when changing to a new domain
Scenario: There may be a circumstance where you would like to update all the email addresses for employees of one of more employer, perhaps due to re-br...
Fri, 21 Aug, 2020 at 12:45 PM
Restricted User Accounts
As the user administrator, it is possible to create restricted accounts and respectively apply roles to certain users, the primary restricted accounts come ...
Thu, 27 Aug, 2020 at 10:41 AM