P11D Organiser

The submitted XML document either failed to validate against the GovTalk schema for this

class of document or its body was badly formed.

There are invalid characters such as spaces in the submission credentials - the telephone number or contact name.

If you receive this message edit your contact details.

• The telephone number cannot contain letters, such as 'ext'.
• The contact name cannot contain numbers or characters such as '-'.

• Check the Online filing settings: Username and Password are correct.
• PAYE Reference and Tax district number need to be checked. The tax district number may have been entered ahead of the PAYE reference, if so, it needs to be removed.

• Only use genuine dates (avoid 30 February, for example)
• Do not use dates in the future
• If NINO is present and correct then you can delete the Date of Birth entry, if you have an error here

• If the NINO is not known, do not enter anything in the NINO field and instead make an entry in the date of birth, gender and payroll number fields
• Format must be 2 letters, 6 numbers, followed by 1 letter or a space

Employee’s address is not essential, delete if you have errors in this field.

• Employee’s postcode is not essential, delete if you have errors in this field.
• Do not exceed 8 characters for the postcode.
• Try not to include unnecessary punctuation such as a full stop or hyphen in a postcode

• Only use A-Z upper or lower case, hyphen or apostrophe
• Do not enter a full stop, comma, underscore, brackets, slash, numbers (including 0), an asterisk (*) or question mark (?)
• Do not use character ` for an apostrophe, use ’.
• For 5016; employee needs a NINO or payroll number if missing.

• Only use A-Z upper or lower case, numbers 0-9, comma, full stop, forward slash, ampersand (&), hyphen, space, apostrophe and brackets
• The first character must be a letter
• Do not leave leading or trailing spaces
• Do not enter an asterisk (*) or use ‘0’ (zero) in place of ‘O’
• Do not use character ` for an apostrophe, use ’. For example, ‘O’Connor’ not ‘O`Connor’.

• Only use A-Z upper or lower case, numbers 0-9, comma, full stop, forward slash, ampersand (&), hyphen, space, apostrophe and brackets
• The first character must be a letter
• Do not leave leading or trailing spaces
• Do not enter an asterisk (*) or use ‘0’ (zero) in place of ‘O’

For certain fields, a more specific error message is generated.

When a 6010 error is thrown, the error locator will be as per a 5012 error locator. (See above)

Not essential, delete if you have errors in this field

• If the NINO is not known, do not enter anything in the NINO field and instead make an entry in the date of birth, gender and payroll number fields
• Use an acceptable NINO prefix (see list below)
• Use a valid suffix - A, B, C, D or space.
• Valid NINO prefixes:
  AA, AB, AE, AH, AK, AL, AM, AP, AR, AS, AT, AW, AX, AY, AZ, BA, BB, BE, BH, BK, BL, BM, BT, CA, CB, CE, CH, CK, CL, CR, EA, EB, EE, EH, EK, EL, EM, EP, ER, ES, ET, EW, EX, EY, EZ, GY, HA, HB, HE, HH, HK, HL, HM, HP, HR, HS, HT, HW, HX, HY, HZ, JA, JB, JC, JE, JG, JH, JJ, JK, JL, JM, JN, JP, JR, JS, JT, JW, JX, JY, JZ, KA, KB, KC*, KE, KH, KK, KL, KM, KP, KR, KS, KT, KW, KX, KY, KZ, LA, LB, LE, LH, LK, LL, LM, LP, LR, LS, LT, LW, LX, LY, LZ, MA, MW, MX, NA, NB, NE, NH, NL, NM, NP, NR, NS, NW, NX, NY, NZ, OA, OB, OE, OH, OK, OL, OM, OP, OR, OS, OX, PA, PB, PC, PE, PG, PH, PJ, PK, PL, PM, PN, PP, PR, PS, PT, PW, PX, PY, RA, RB, RE, RH, RK, RM, RP, RR, RS, RT, RW, RX, RY, RZ, SA, SB, SC, SE, SG, SH, SJ, SK, SL SM, SN, SP, SR, SS, ST SW SX, SY, SZ, TA, TB, TE, TH, TK, TL, TM, TP, TR, TS, TT, TW, TX, TY, TZ, WA, WB, WE, WK, WL, WM, WP, YA, YB, YE, YH, YK, YL, YM, YP, YR, YS, YT, YW, YX, YY, YZ, ZA, ZB, ZE, ZH, ZK, ZL, ZM, ZP, ZR, ZS, ZT, ZW, ZX, ZY. 

*The National Insurance numbers with the prefix 'KC' are valid and customers receiving them should use them as normal.

If you are experiencing issues for an employee with this National Insurance number, the following steps should be taken:

• the National Insurance number field should be left blank
• Complete Date of Birth and Gender fields

• Only use genuine dates (avoid 30 February, for example)
• Do not use dates in the future.