General and Background Information
It is recommended that all users use the data backup option as part of the standard importing process. This will then provide a restore point should you need to return to this point in the future. This is recommended to be used routinely for users that have the system installed on local “C” drives.
Non hosted customers can also choose to send a copy of their local data directly to PAS's secure website for both support and disaster recovery. This can be sent via HTTPS or e-mailed to PAS where off-site backup is provided.
Note: You will need to have the System Admin role within the Organiser to do this. Please refer to the Security guide for further information on this.
The system provides a back-up routine to extract and backup of all P11D Organiser data by creating a compressed archive (ZIP format) of the data files within the software.
On this screen you also have the facility to schedule the system to prompt the user to use the backup facility.
The user can be prompted to run the backup:
Once, Daily, Weekly, Monthly, Quarterly, or on a user defined date.
We strongly recommend that backups are taken on a regular basis, particularly before the following routines are performed: - Installing Updates, Data Importing or globally deleting data.
An offsite backup routine can also be used to automatically send your P11D data to the P11D Organiser website for remote technical support. Contact PAS Ltd support team if you wish to have this facility set up for you.
To select this routine go to 'Admin' on the title-bar and select 'Backup P11D data to ZIP”
You then have the choice of either a local backup or an offsite cloud backup to the www.MyP11D.com website.
The screen confirms what folders/files are included in the backup and the location of the zip file will be placed. You have the opportunity to add a description to accompany this.
An option to create a further archive position to update an existing archive .zip file. As apposed to the standard process of creating a new unique archive.
Offsite cloud backup
The backup process will run twice, once to create a local file and then again to upload the file to the MyP11D.com website.
Should you create more than one backup in a day, you will have the additional option to 'Update' a backup rather than create another new file (see below) - this can make it easier to manage your backups if creating a number in one day.
The system provides a routine to restore data that has been previously backed up.
To select this routine go to 'Admin on the title-bar and select 'Restore P11D data from ZIP”
Select any of the previously backed up data zip files displayed by selecting using the “Restore from” drop-down selector.
Once a zip file has been selected the system will display a confirmation screen and request that you enter your user password.
Press the OK button the system will restore previously backed up data. After a successful restore the system will shut down & you will need to log back on again.