FAQs

Frequently Asked Questions

Company car tax diesel supplement
Diesel cars which meet the levels of Nitrogen Oxide (NOx) emissions, permitted by Euro standard 6d, qualifies for exemption from the entire diesel supplemen...
Fri, 4 Sep, 2020 at 9:54 AM
How do I build a list of employees with benefits, but without the leavers?
You want to email out your benefits statements (or P11Ds), but there are people in the system that have left the business - how do you ensure that the leave...
Thu, 11 Jul, 2019 at 1:02 PM
How do I fix 'Access Denied' when viewing EOY FBI or P46(car) summaries?
Sometimes, when trying to view the summary information from your End of Year FBI preparation or P46(car) report, you receive an error saying 'access is...
Wed, 17 Jul, 2019 at 12:05 PM
How do I add/change the text on the email I want to send?
The system allows you to create the body of text for the out-going emails and in the case of Benefit Statements, it will also allow you to add text into the...
Fri, 14 Aug, 2020 at 10:45 AM
I get an error (Inconsistency) whilst importing - what's wrong?
Issue During the import process you receive a message similar to the one below: Reasons This error is normally generated during the import process a...
Fri, 28 Feb, 2020 at 9:35 AM
Can I submit P11D Information for past tax years electronically?
No, unfortunately not... If you have P11D information to submit for a 'non-current' tax year this will have to submitted on paper (as printed ...
Mon, 2 Sep, 2019 at 2:10 PM
How do I add a Fuel Card for a privately owned card
There can be some confusion where the customer's expectation is you treat all provisions of fuel card to employees the same, regardless if this is for ...
Thu, 5 Sep, 2019 at 2:36 PM
How do I check the dates I sent my P11Ds to Employees/HMRC?
On occasion, you may be required to check on when exactly you sent your P11Ds to either HMRC or to your employees. This article will help you with this. ...
Tue, 29 Oct, 2019 at 4:16 PM
How can I send a Nil Return - P11D(b) - to HMRC
If an employer has had a reminder to send a P11D/P11D(b) but didn’t actually pay any benefits they still need to: Submit a ‘nil’ return. Complete the ’Em...
Mon, 8 Jun, 2020 at 10:35 AM
MyP11D.com marked as insecure or having invalid certificate
Symptom If you are seeing something similar to the image below, where your browser is informing you that www.myp11d.com is 'Not Secure', then you...
Fri, 22 Jan, 2021 at 8:45 AM