FAQs

Frequently Asked Questions

How to I categorise a Diesel Hybrid vehicle?
In case there is any question, Section 141 ITEPA 2003 states the following:"From 2011/12 onwards, all diesel cars (both the former types D and L) are...
Tue, 26 May, 2020 at 9:14 AM
How do I delete all existing records to begin from scratch.
You can remove all benefit & employee records so as to wipe all existing data and start with a clean/fresh position and not inherit any previously enter...
Wed, 18 Apr, 2018 at 10:26 AM
How to globally delete all leavers from the current 'new' tax year
Having run the system archive and begun the new Tax year process, the P11D Organiser automatically rolls forward all employee records from the previous Tax ...
Wed, 27 Jul, 2022 at 4:40 PM
Can you explain how P11D Organiser is licensed and why do I see different numbers during production?
Licence costs are based on the number of employees that have any benefits assigned in the return year (whether anything is reported to HMRC for that employe...
Thu, 27 Jun, 2019 at 9:18 AM
ThinRDP doesn't connect
If a customer that has been using the hosted/SaaS solution for a while reports that the the system "can't connect" suddenly - as in they just...
Wed, 4 May, 2022 at 2:11 PM
Cherished number plates / Private reg numbers
As the system requires registration numbers on vehicles to be unique, the are three ways of dealing with personalised/cherished number plates (see below). I...
Wed, 31 Jul, 2019 at 12:38 PM
The resource file is not valid dialogue displayed on launch.
The resource file is not valid. Overwrite it with a new empty one dialougue is when the program aims to open a FOXUSER.DBF and FPT file in the root applicat...
Sun, 10 Apr, 2022 at 12:04 PM
Where have my car dates gone?
In the 2018 version of the P11D Organiser, we have tried to better mimic the behaviour of the HMRC P11D Facsimile for the presentation of car data in an eff...
Mon, 30 Apr, 2018 at 12:28 PM
How do I password protect emailed P11Ds (or benefit statements)?
The P11D Organiser has an option that allows you to password protect a P11D or Benefit Statement that is being emailed. The facility is turned on from the C...
Mon, 6 Dec, 2021 at 4:26 PM
SMTP Settings for GSuite/GMail
*** Please note that Google is retiring the ability to send via SMTP - you should look to moving to the new OAuth option. *** If your organisation is us...
Sun, 10 Apr, 2022 at 12:10 PM